Frequently Asked Questions
Everything you need to know about your Sad Nuggie order.
How long will it take for my order to arrive?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to choose?
Every product page includes a detailed size chart. We recommend measuring a favorite shirt you already own and comparing it to our dimensions for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your clothes ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our Nuggies are happy and healthy.
Can I track my package once it ships?
Absolutely! As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its journey to your doorstep.